Thursday, July 14, 2016

Week 1 EOC - Great Customer Service

I’ve had great customer service in Victoria’s Secret. They have amazing return policies and they just want to help you in every way possible. I applied for their Credit Card and they’re always on top of you in a good way, they send me $20 Gift Cards all the time, they send me deals and plus by using the Credit Card I accumulate points and every time I reach certain amount of points they send me more gift cards and I’ve upgraded to the black card in less than 5 months which is great. I keep building up my credit and get rewarded for it as well. They have great perks by signing up and using their Credit Card. I use it pretty often. Their quality is amazing, underwear is very comfortable and they all styles possible for those that have preferences. Their bras are a big variety as well. Lined, unlined, padded, not padded, etc. They also have the service where you can order something in store if they don’t your size and they throw in the free shipping. You can order online but you’ll have to pay for shipping, unless you have the black card like me, shipping is free. They also have the option of if you’re buying for someone else as a gift, it asks you if it’s a gift and then you pick out a box and the wrapping which is pretty amazing that they actually have that option. I have never seen that option in buying online. They make it very pleasing for the customer, very easy. They just want the customer to have a lifetime experience that’ll make them come back and shop more. 

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